Loved by Crowne Plaza Hamburg-City Alster By Ihg guests
Spacious rooms
Delicious breakfast
Friendly staff
"Fitness and Spa fantastic - Breakfast marvelous"
Christel from Germany
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"The breakfast buffet had a great selection."
SweetStockholmSity from Sweden
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"Beautiful clean hotel with a very lovely sauna."
Tonya from United States
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Amenities
Crowne Plaza Hamburg-City Alster offers a full range of services including a fitness center and an on-site spa with saunas at 60 and 90 degrees for relaxation. Guests can recharge in the renovated restaurant with a diverse breakfast buffet available daily from 6:30 AM to 10:00 AM. The Market Place provides beverages and snacks around the clock for guests on the go.
Rooms
All guest rooms are newly designed, featuring integrated desks and spacious beds for comfort. Upgraded deluxe rooms include angled beds and corner sofas, while executive rooms offer Nespresso coffee and minibars, with some providing views of Alster Lake. The hotel accommodates up to 190 guests in one of its well-appointed suites.
Location
The hotel boasts a prime location just minutes from the scenic Alster Lake, ideal for jogging or enjoying lakeside cafes. It is within walking distance of Hamburg's historic districts, including the UNESCO World Heritage site Speicherstadt. The main train station and numerous city attractions are also easily accessible.
Business
With state-of-the-art meeting spaces, the hotel is equipped for events of any size and style. The Studio and The Forum offer flexible areas that can be booked hourly, catering to both business meetings and casual gatherings. Natural light floods these rooms, enhancing productivity and creativity.
Dining
The hotel's on-site dining venues include 'The Restaurant' which serves a diverse international breakfast buffet. Guests can unwind at the Plaza, open weekdays for business lunches and end-of-day drinks until 1:00 AM. Dinner options are available daily from 5 PM to 10 PM.
Highlights
Sustainability: Green Key certified hotel
Facilities: 130 parking spaces in the garage
Business: Flexible meeting spaces with natural light
Dining: 'The Restaurant' offering international cuisine
Must-do experiences
Stroll around the Alster Lake for stunning views and fresh air.
Taste traditional Labskaus at the historic Paulaner im Deutschen Haus.
Visit the stunning Elbphilharmonie for breathtaking architecture.
Explore Speicherstadt, the world's largest warehouse district, at dusk.
Check out the Fischmarkt on Sunday mornings for fresh seafood and vibe.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard King Room
2 persons
220 sq. feet
1 King-size bed
Shower
Heating
room details
Premium King Room
2 persons
260 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Standard King Room Alster View
2 persons
230 sq. feet
1 King-size bed
Shower
Heating
room details
Junior King Suite
2 persons
280 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Facilities:
Great
8.8/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed for a fee
Security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Billiard tables
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Spa lounge
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
Crowne Plaza Hamburg-City Alster tantalizes with a diverse array of dining options that blend local flavors and international delights. Guests can savor delightful culinary experiences in warm, modern settings, creating the perfect atmosphere for both casual meals and special occasions.
The Restaurant
Local and International
Ambiance
Modern and inviting atmosphere, perfect for recharging during business meetings or leisurely breakfasts.
Key Offerings
A renovated space offering a delightful breakfast selection, with options for vegetarian guests to start the day well.
Reservation
Not needed.
Breakfast is served Monday to Friday from 06:30 to 09:30 and during weekends from 07:30 to 11:00.
The Plaza
American, Japanese, Steakhouse, Sushi, Local, Asian, International
Ambiance
A modern and lively setting that features a striking 10-metre-high tree, radiating tranquility amidst a light-flooded atrium.
Key Offerings
Enjoy a robust selection of brunch, lunch, and dinner options, catering to vegetarian, vegan, and gluten-free diets, complemented by an enticing cocktail hour.
Reservation
Recommended.
Open daily from 09:00, closing at midnight on weeknights and extending to 01:00 on Friday and Saturday.
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Questions of the users
About Crowne Plaza Hamburg-City Alster By Ihg
Is there an additional fee for bringing a dog along during my stay?
03 April 2024
Yes, there is a pet fee of EUR 15.00 per night for dogs of any size. However, please note that dogs are not permitted in the main restaurant.
Are bicycles allowed in the guest rooms, and is there a secure storage area for them?
15 June 2024
Bicycles are not permitted in the guest rooms, but there is a secure bike storage area in the garage accessible only with a room key card.
Are there electric vehicle charging stations available on-site?
22 July 2024
Yes, there are two electric car chargers available, but usage is subject to availability and is included in the parking garage fee of EUR 25.00 per day.
What are the current requirements for COVID-19 testing or vaccination for guests arriving from abroad?
18 August 2024
At check-in, guests must provide a negative test taken within 24 hours, a PCR test, proof of full vaccination (at least 14 days prior), or a recovery certificate from an infection within the last six months.
Can parking spaces be reserved in advance, and what is the nightly fee?
09 September 2024
The parking garage charges EUR 25.00 per night per car, and reservations for parking spaces are not necessary.
Is it possible to have twin beds in both rooms I plan to book?
14 October 2024
Yes, guests can request twin beds during the booking process, and the hotel will do its best to accommodate this preference.
Are the hotel windows capable of being opened?
25 November 2024
To fully open the windows, guests must sign a waiver at the reception for safety reasons.
Is there a facility to charge an electric vehicle at the hotel?
05 December 2024
An electric vehicle charging station is available in the parking garage, but spaces cannot be reserved in advance.
Is there a cost for bicycle storage, and can I store multiple bikes?
12 January 2025
Bicycle storage in the parking garage is free of charge, and up to two bicycles can be stored without any fees.
Do guest rooms come with a kettle for making tea or coffee?
20 February 2025
All guest rooms are equipped with kettles for preparing tea and coffee as part of the in-room amenities.